Builder, Remodeler and Associate of the Year Award

 

Each year, one Builder, one Remodeler and one Associate member of BATC-Housing First Minnesota earns these most prestigious awards that recognize Associate Engagement, Trade Partner Satisfaction and Community service. Builder and Remodeler of the Year also includes customer satisfaction.

 

Enter/Nominate a company for the 2018 competition.

 


Eligibility

Previous winners are ineligible on any of these awards for five (5) years from their win I.e. if a company wins Builder of the Year, they are also not eligible for Remodeler and/or Associate of the Year for that same time period. If they won in 2017, they would not be eligible again until 2022.

 

Previous winners are ineligible on any of these awards for five (5) years from their win in case of a name change.

 

Affiliated companies of a winning firm (within the past five years) are eligible as long as they are a current and independent (or separate) BATC-Housing First Minnesota Member in good standing and have a different license number (if applicable) as the recent affiliated winning company.

 


Entry Fee

There is no fee to enter or nominate a company.

 


Dates/Deadlines

July 6          Entry Deadline (nominate or self-enter)

July 13        Once entries are submitted, entrants will receive emailed instructions to forward evaluation survey(s)

                    to their BATC-Housing First Minnesota member partners and clients

August 3     Completed ratings by partnering members and/or clients’ deadline

 


Evaluations/Scoring (REVISED)

Nominees will be rated on the following components. Within the parenthesis will be noted the percentage that component is of the total score.

 

Association Engagement (40% Builder & Remodeler / 50% Associate)

Trade Partner Evaluation (20% Builder & Remodeler / 25% Associate)

Customer Evaluation (20% Builder & Remodeler / NA Associate)

Community Service (10% Builder & Remodeler / 12.5% Associate)

BATC-Housing First Minnesota Foundation Engagement (10% Builder & Remodeler/ 12.5% Associate) 

 

 

 

Association Engagement – 1200 Points possible

Please indicate below which of the BIG 3 Events (Housing Day at the Capitol, Builders & Remodelers Show, The BIG Night) at least one of your employees have attended in the past year (40%)

1 Event – 160 points

2 Events- 320 points

3 Events- 480 points

 

Employee(s) served on Board of Directors or as a Committee Chair in the past year  (30%) –360 pts

Yes or no

 

Employee(s) served on a Committee in the past year  (20%) –  240 pts

Yes or no

 

Employee(s) served on Task Force in the past year  (10%) –120 pts

Yes or no

 

 

 

Trade Partner Evaluation – 600 Points Possible

Trade Partners have opportunity to share why they believe a nominee should win the award and rate the nominee on a scale of one to ten, with ten being the highest.  10 Trade Partner Evaluations are allowed.  Up to three evaluations may be from Advocate members, the remaining evaluations must be from full members.

 

HELPFUL TIP: It is in your best interest to get as many evaluations completed as possibly by partners you feel would evaluate you as highly as possible.  The number of completed surveys may exceed the number of evaluations allowed. We will use the first 10 unique trade partner member company scores.  Only one evaluation allowed per company per nominee.

 

If for example your company had 20 member scores received, the first 10 will be counted.  In the instance in that first 10 scores, two scores were received by two different representatives from the same member company, the first score from that company would be used and the 2nd one discarded.  If that is the case, then the next applicable score would be used in tallying the total.

 

Nominees will be supplied with a list of current BATC-Housing First Minnesota Members.  If an evaluating company is not a BATC-Housing First Minnesota member, their evaluation will be disqualified and the next applicable score would be used.

 

Trust – 100 pts max

The evaluation of the trust exhibited in your relationship with your builder/remodeler/associate should include consideration of the following items:

A. Timely and accurate execution of contractual commitments.

B. Completion of verbal commitments.

C. Provides good and services as specified and does not try to cut corners.

D. Treats your bids and conversations confidentially.

 

Communication – 100 pts max

Good communication is essential in any strong business relationship. Please include the following criteria when evaluation this builder’s/remodeler’s/associate’s communication skills.

A.  Product or services offered are well defined.

B. Orders are filled accurately.

C. Orders are filled on a timely basis allowing ample time for completion.

D. Problems or complaints are well documented.

E. Special requests are well defined.

F. Documentation and administration of contract is accurate and complete.

G. This builder has lines of communication, which are well defined and followed.

H. Responses are quick and definitive.

 

Loyalty – 100 pts max

Must be earned, and therefore, your evaluation in this area should include consideration of your performance in your commitments to the builder/remodeler/associate and objective view of what you have done to deserve this builder’s/remodeler’s/associate’s loyalty to your company.

A. Regularly provide a range of options and up to date information on new products and services.

B. The relationship has continued to grow since inception.

C. This builder provides excellent support to us in marketing and promotions.

D. Gives positive word of mouth.

E. This builder presents products in a timely manner.

 

Ethics – 100 pts max

In the course of establishing an optimum business relationship, it should be acknowledged that the most productive professional business alliances have been those that were founded on a strong ethical base. Ethical business standards consist of some basic, but absolutely necessary, elements to which businesses in today’s society subscribe and adhere.

A. Ethics are a philosophy of moral conduct that dictates certain actions in the business environment. They include the concept of mutual benefits: a contract or business obligation should be best interest of both parties.

B. This condition is manifested through openness: representation of all the known facts, positive and negative, plus accurate statement as to other aspects.

C. Integrity: commitments should always be transferred into a corresponding action that is in total accord with mutual agreements.

D. Finally, and of significant importance to an ethical business relationship, is the acceptance of the concept, that in the human condition, there are irrefutable principles of right and wrong. True success in work place is measured in how effective we are confirming to the “right” principles of conduct. Ethical Consideration is not an obligation, but a tenet that is carried out willing and in the spirit.

 

Consideration – 100 pts max

Any business relationship is a two-way street. While the old adage states “the customer is always right,” there are facts in any relationship which determine its success and can ultimately affect the satisfaction and success of the parties involved. Please base your response on the following:

A. Provides information on goods and services in a timely manner.

B. Returns phone calls and responds to written communication.

C. Respects job-site rules.

D. Builder is considerate of other trades on the job site.

E. This builder exhibits respect for your company, your employees and your company’s ability to perform.

F. Provides timely delivery of goods and services.

 

Overall Satisfaction – 100 pts max

 

 

 

Customer Evaluation – 600 Points Possible

Builder & Remodeler Only

Clients have opportunity to share why they believe a nominee should win the award and rate the builder/remodeler nominee on a scale of one to ten, with ten being the highest.  Clients may have done business with the builder/remodeler at any time. Ten client evaluations are the maximum.

 

Design & Layout – 100 pts max

Quality of Construction – 100 pts max

Communication – 100 pts max

         Before, during and after the project

Budget – 100 pts max

         How closely did this builder/remodeler hold the project to budget?

Innovation & Creativity – 100 pts max

Overall Satisfaction – 100 pts max

 

 

Community Service – 300 Points Possible (300 points if completed, 0 points if left blank)

What are your community service affiliations?

 

 

BATC-Housing First Minnesota Foundation Involvement – 300 Points Possible

Please describe how your organization is involved with the BATC-Housing First Minnesota Foundation.

 


Scoring

The maximum number of points for Builder and Remodeler Members is 3000

The maximum number of points for Associate Members is 2400

 


Recipient Selection

The highest scoring firm will be named as the award recipient. In the event of a tie, or any other questionable dynamic (bankruptcy, license revocation, license suspension or lawsuit). The Executive Board will review and select a winner with the most points for Association Engagement. The next criteria will be event participation.

 


Considerations

For Association Engagement pertaining to event attendance:  representatives/subs for the builder (or remodeler or associate), that are not technically an employee of that company, their event attendance will be tracked according to what company they list at the time of registration.

 

If a review panelist is affiliated with an entrant/nominee that representative will be recused.

 

Nominees are responsible for sending evaluation forms to their selected BATC-Housing First Minnesota partners and clients and any follow-up. To be fair to all participants, BATC-Housing First Minnesota cannot provide updates on who has or has not completed an evaluation form, or how many forms have been completed.  It is recommended that contestants track what partners have completed evaluations by following up with them.

 

All responses from BATC-Housing First Minnesota partners or clients will be kept confidential and not shared with participating Builders/Remodelers/Associates unless partners and clients chose to allow their comments to be sent to the nominee by checking an opt-in box on the evaluation form.  Contestants may ask to receive comments after the award recipient has been announced. 

 


 Steps to Enter:

  1. Enter or nominate a company on or before July 6.
  2. Receive your evaluation links around July 13
  3. Complete the link applicable for your company (Association Engagement, Community Service, BATC-Housing First Minnesota Foundation Involvement)
  4. Send the applicable trade partner evaluation link to your BATC-Housing First Minnesota member partners asking them to evaluate you on or before August 3.
  5. Builder/Remodeler contestants only: Send the customer evaluation link to your past clients asking them to evaluate you on or before August 3.
  6. Follow-up with your trade partners/clients before the August 3 deadline to confirm they’ve completed the evaluation. 
  7.  If you plan to attend the BIG Night- register for that event separately.  Registration for the BIG night will open August 10.

Awards Presentation

All of our awards are presented at one great event: The BIG Night in October. 

 

All who enter are encouraged to attend the BIG Night, Thursday, October 25th at Mystic Lake Center. You'll be able to accept your award alongside all of our other big winners, in front of the entire BATC-Housing First Minnesota membership.

 


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